Q: “YOUR SITE SAYS SHIPPING IS 1-3 DAYS… WHERE’S MY ORDER?”
A: Great question! 1-3 day shipping is a quote from USPS, and that’s after we pack your items and drop them off. On Consciousness is a small operation run by one person who would like to make this a full time job but in the meantime works for someone else also. Please be patient as he can only drink so much espresso to pack things, write thank yous, take pictures, do graphic design, illustrate, have friends, climb and ship packages within 12 hours of receiving an order!
Q: “MY TRACKING NUMBER SAYS MY PACKAGE WAS DELIVERED, BUT THERE’S NOTHING HERE. YOU BETTER REFUND ME OR SEND ME ANOTHER ITEM!”*
A: We’re sorry this happened, but once USPS marks your package as delivered, there isn’t much we can do. It likely means your package was stolen after it was delivered. We are a tiny operation and cannot afford to do refunds or replace stolen merchandise. If you’re willing and have already made a purchase, if you REALLY want a shirt we can try and do it at cost plus shipping, but our margins are so low it probably isn’t worth it to you. Aggressive Emails and Social Media Comments won’t change that reality.
Q: “I WANT TO BUY SOMETHING, BUT I DON’T WANT TO PAY FOR SHIPPING! DO YOU HAVE ANY MERCH AROUND THE US?
A: Not currently, as we are just starting out. If you wholesale or know any good/friendly wholesalers whoa re easy to work with give us a holler at firstname.lastname@example.org!
Q: “HEY, I RUN A RETAIL SHOP IN [CITY NAME] CALLED [SHOP NAME], AND I’D LIKE TO CARRY YOUR DOPE STUFF! DO YOU HAVE WHOLESALE PRICING?”
A: See above and write us at email@example.com. Only if you’re nice and easy to work with though.